Liberating Moments
What Liberates you in your life?
Libby Dedman was born and raised in Newcastle, she is a wife and mother to three and a formidable marketer and entrepreneurial business woman. Through determination, passion and energy Libby has developed her business from Just Libby - an owner operator hair salon which Libby opened when just 21 years of age to become "Just Liberated", which incorporates two award winning salons, and under the "Liberated Life" branding - business mentoring, business & personal development and education and networking.
Libby understands the challenges that face business owners and employees in today‟s market. and the communication skills required to achieve high levels of customer service, team cohesion, branding and business growth. During this presentation she will help you learn to understand your market and recognise your customers needs and illustrate how to create a culture of having fun whilst achieving results - this has been the key to her business success along with the understanding that you never stop learning!
"Secrets of small business owners exposed!" featured a chapter with Libby, and the magazine Wealth Creator magazine (May/June 2007) printed Libby‟s article on "Going the extra Mile" which discussed strategies to put customer service back into industry. Libby has written articles for trade magazines Hair Biz and iNSTYLE and is a sort after Key note speaker on staff and customer motivation/ retention and marketing.