WOMMAU Business Development Group - Dandenong

Richard Payne – Knight Owl.

The man who swam the English Channel 3 months after learning to swim

Most Word of Mouth is Face to Face! So how do you maintain your resilience?

How do you go about swimming the English Channel? Not by being the fittest or the youngest or the most talented.

The people who succeed have something else – mental toughness.

Richard will share how he prepared himself to endure one of the worlds toughest endurance events and will discuss how we can also use the same approach to help us in our day to day business lives.

This topic is a must for all in business – especially those who deal with customers from the receptionist to all point of sale staff through to management – especially those who deal with difficult situations.