Designing Your Own Event Page

Help Index

When you advertise your events with Sticky Tickets each event will have its very own web page with details on the event, logos/images and most importantly it will allow patrons to purchase tickets or register to attend your event. You can set up and run as many events as you like simultaneously on Sticky Tickets.

To create a new event: 

  1. Click on the 'create a new event' button on the left hand menu (second item in the list)Designing-Your-Own-Event-Page-Create
  2. Enter a name for your new event and then click "Create Your Event" Enter _event _name _and _click _create _your _event

When Section

In this section you enter the date and time for you event.

  1. Date: Enter the start date and then the end date for your event. (If you event is 1 day only, simply select the same date in the second date box)
  2. Time: Select the start and end time for your event. 
  3. Time zone: Select the time zone for the event. (we use the time zone when we are calcuating the start time for you event) Enter _when _details _for _event
  4. After you save the when details, the details will be display as shown in the image below. If you need to make any changes you can click anywhere on the when section to edit.When _details _entered

Where Section

In this section you enter the location details for your event.

  1. Venue: Enter your event's venue name (if it has one)
  2. Full Address: enter the street address for your event. e.g. 1 Kent St Sydney and then click "Find Address"
  3. A list of addresses that match your query will be shown select your address from the list. Select _your _address
  4. Show Map: Check this box to enable a map of your event's location to be displayed
  5. Edit address details: If you need to edit any of the address components you can click this and edit your address manually.
  6. Add additional information, this will be displayed on the confirmation email and e-ticketsEdit _address _details _manually
  7. Click "Save Changes" to save the Where section. Again the section will be displayed in a readonly mode however you may click anywhere to edit these details. Address _details _in _readonly _mode

Who Section

In this section you enter the name and contact details the event organiser. Any event enquires will be directed to this person. 

  1. Click on the who section to begin editing Tickets _who _click _to _edit
  2. Enter the organisers name, phone number and email address. You also have the option to display your organiser logo on the event page. If you check the "Show my organiser logo on my event page" option your organiser logo will be displayed if you have one, see designing your own organiser page for instructions on how to setup your organiser logo. Entering _the _who _section

 

Why Section

In this section you enter a long description of your event. You can also upload event images.

  1. Full Description: Enter all the details about your event into this box. You can use the formatting tools to customise the look of your event description. You can also upload images into this description, please see the adding media to my event description tutorial for further instructions on this.  
    • Be creative, this is what will help you sell tickets to your event. You may like to include information on the speakers/presenters, what is included in the ticket price and why people should come to your event. You can paste in blurbs from Microsoft Word documents
  3. Images:  To add visual effect to your web page you can now upload 3 images, the images will be displayed alongside you event description. Event _description _sample
  4. Once you have finished, remember to click the "Save Changes" Button

Tickets

In this section you enter a list of available tickets for you event and configure the ticketing options for your event.

  1. Ticktets - Enter your first ticket filling in the details, use the on screen hints to help you fill out each column. The on screen help will change once you click on an input field.Tickets _use _help _text
  2. If you need to add another ticket row click the "Add Row" link Tickets _add _a _new _row
  3. Once you have completed your tickets, select the ticketing options relavent to your event (a description of each option is below).
  • Event Capacity - The total number (of all tickets) that can be sold for this event. Your event will be sold out if the total number of tickets sold exceeds this number (or if all individual ticket limits are exceeded).
  • Automatically issue eTickets - at the time of ticket purchase/registration your attendees will be emailed an automated tax receipt from Sticky Tickets on your behalf. Would you like to send an automated eTicket for the event as well?
  • Included booking fee in prices where displayed - If booking fees are to be included you must specify the price BEFORE the fee is added as the system will automatically update the price where displayed to include the booking fee. Should you choose not to include the booking fee, the client will be notified that advertised ticket price 'does not include booking fee' and will be charged the additional fee at the time of purchase.
  • Request individual names from multiple ticket purchases   - With this option you can request from the ticket purchaser individual names for each ticket purchased. This is useful to sell tables of ten for example. One purchase is made (the table of ten) and ten tickets are issued. The ticket purchaser will be given an opportunity to enter and allocate an individual's name to each ticket. Note: By default, the system will enter the name of the person purchasing the tickets and will not be forced to enter other names. You can mention in the description of the event that this is a critical request.
  • Request additional ticket information  - By ticking this option you may ask the ticket purchaser for more information. This is a one off question that may be useful for the purpose of asking questions such as:
    • "Do you require disability access to the event?"
    • "Do you have specific dietary requirements?"
    • After you tick this option enter your question in the field provided. The person will be asked this question at the time of purchasing their tickets. Note: This feature only works in conjunction with the Request individual names for

Discount Codes

In this section you can create discount codes for use when you would like to offer discounted ticketing to select individuals or groups

  1. Codes - Enter your first code filling in the details, use the on screen hints to help you fill out each column. The on screen help will change once you click on an input field.Discount Codes
  2. If you need to add another ticket row click the "Add Row" link
  3. Select 'save'

Privacy

  1. Click on the privacy section to change the settings Privacy _click _to _edit
  2. You have two main options, a "Public Event" or a "Private Event". Public events will be promoted by Sticky Tickets and will be discoverable via the event search features. While for private events you will need to provide the URL directly to you attendees (via email for example).
  3. Each option is explained below.
  • Search Categories (public event only) - If you tick this checkbox your event will be easily accessible by anyone searching the Sticky Tickets site. They will be able to both view and purchase tickets to your event. Alternatively, by leaving the box blank only those who have been given the event URL by you (shown at the bottom of the event ad on completion) will be able to find the event and hence purchase tickets.
  • View attendees  - If you tick this checkbox a guest list will be seen at the bottom of your event page. The ticket purchaser has an option when purchasing tickets to not show their name on the event page (there tickets will show as ANONYMOUS)
  • Allow Sharing  (private event only) - checking this box will allow your attendees to use the share features on Sticky Tickets. They will be able to "Send To A Friend" and "Like" or "Share On Facebook" (We may add additional sharing features over time) 

Make Event Live

You are now ready to make your event 'live' and begin advertising and selling tickets online. Until you click on the 'make event live' button your event will display the 'pending' status where it will not appear online and people will not be able to buy tickets, but you will be able to make changes to the event details.

If you are not ready to make your event live, you can use the "Save For Later" button to save your current changes and return to the event list page.

  1. Click "Make Event Live" to start selling tickets Make _event _live
  2. Use the Preview link to view you event. Preview _event
  3. Your event web page on Sticky Tickets will look similar to the example shown here.Designing-Your-Own-Event-Page-Done