AIOP February 2010 PDE

This month will see the first in a series of presentations throughout the year from Shirlaws, an international coaching firm that specialises in helping businesses to grow, no matter what stage of development they are at.

The Think Feel Know (TFK) framework allows a business and individuals to have a united communication process.

Come along and learn how to understand this process and use it effectively to create unity and respectful communication in situations such as:

• Working effectively with our friends and partners
• Identifying the different processing types
• Managing and communicating with staff – different communication styles
• Building effective teams by understanding one another’s primary communication style
• Recruiting new staff or management people – ensuring you have a balance of all three primary communication styles
• Angry and/or frustrated with each other – no respect
• Handling complaints

We look forward to welcoming you.