Understanding Emotional Intelligence to improve your communication skills and work better with others!!

Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. It’s a pivotal factor in personal and professional success. IQ will get you in the door, but it is your EQ, your ability to connect with others and manage the emotions of yourself and others, that will determine how successful you are in life.

We have all worked with and listened to brilliant people. Some of them were great and… well, some were not so great. The mean and the meek and all those in between can teach us more than they realize. When we look at the truly extraordinary people who inspire and make a difference you will see that they do this by connecting with people at a personal and emotional level. What differentiated them was not their IQ but their EQ – their emotional intelligence. This one-day workshop will help you develop your emotional intelligence.

This workshop will teach participants how to:

• Understand what emotional intelligence means
• Recognise how our emotional health and physical health are related
• Learn techniques to understand, use, and appreciate the role of emotional intelligence in the workplace
• Understand the different emotions and how to manage them
• Communicate and connect better with others
• Understand the difference between optimism and pessimism
• Validate emotions in others

A high EQ helps individuals to communicate better, reduce their anxiety and stress, defuse conflicts, improve relationships, empathize with others, and effectively overcome life's challenges.

Steve Semmens - The Persuader, has utilised emotional intelligence and persuasion to successfully better connect with abroad range of people,  enabling him to build a strong network of referral partners, suppliers, and clients.

The Persuader's wealth of knowledge will help you implement strategies and practical techniques that will make an immediate impact on how to successfully understand, communicate effectively, and connect with others.

All TP workshops include:

• Instruction by an expert facilitator
• Small, interactive classes
• Morning tea and working lunch
• Specialized manual and course materials
• Personalized certificate of completion
• Venue

REGISTRATION – RSVP by Thursday 31st March 2022

Please read the following Terms and Conditions carefully:

Payment for the course must be received before a participant commences study and is non-refundable once course commences. A 10% administration fee will be deducted for any cancellation up to 14 days prior to the commencement of the training course.A 50% administration fee will apply for any cancellation received 7 to 13 days prior to the commencement of the training course.

NO REFUND will be issued for any cancellation within 7 days prior to the commencement of the training course.Cancellation of the course by The Persuader will result in full refund of course fees.

All cancellations must be advised in writing.

The Persuader is committed to the delivery of excellence in training to meet the needs of individuals, and the community as a whole through the integration of access and equity guidelines. We will ensure that all people regardless of gender, academic standard, race or special need will have the right to equality of opportunity without discrimination.

Certificates / Statements of Attainment will only be given to the participants when full payment of the allotted fees has been paid.

Classes will only commence if class sizes are to capacity and The Persuader reserves the right to postpone or cancel classes.

I understand and accept the Terms and Conditions of my Enrollment Contract.