Managing Conflict in the Workplace [DLC] NSW - Completed
at Dapto Leagues Club
Thursday, 28 July 2022 from 8:30 AM to 4:30 PM (AUS Eastern Standard Time) + Add to calendar28/07/2022 08:3028/07/2022 16:30Australia/SydneyManaging Conflict in the Workplace [DLC] NSWManaging Conflict in the Workplace [DLC] NSW
Thursday, 28 July 2022 from 8:30 AM to 4:30 PM (AUS Eastern Standard Time)
Organiser
Training CMAA
0297464199
training@cmaa.asn.au
Address
Dapto Leagues Club
Bong Bong Road
Dapto
NSW 2530 Australia
Event web page: https://www.stickytickets.com.au/yqtxxDapto Leagues Club
Bong Bong Road
Dapto NSW 2530
AustraliaTraining CMAAfalseDD/MM/YYYY2880
Tickets
Tickets for this event are currently unavailable
Details
Managing Conflict in the Workplace
How to deal with conflict between peers, staff and customers
This course assists ALL supervisors and managers to better understand how to take on a management approach in dealing with conflict, and to learn how to resolve and turn conflict into positive outcomes using accepted techniques.
Learn how to:
- Identify conflict situations and take swift and tactful actions to prevent any escalation;
- Find solutions to the conflict by considering, accepting and respecting all points of view;
- Manage the conflict through effective communication techniques; and
- Complete reporting documentation accurately and legibly.
Duration One Day
CMAA Members & CMDA Affiliates earn 12 points for successful course completion.
Refund Policy
Refunds up to 7 days before the event
View Policy Document
Where
Organiser Information rss
Training CMAA
CMAA
0297464199