Frontline Leaders Intensive (Small Biz. Ed.) P'matta Feb 12, 2008

Frontline Leaders Learning Cafe 6 week intensive starting February 13, 2008 Parramatta 7:00 AM – 8:30 AM Cafe Conti (Upstairs) 2/26A Fennell St, North Parramatta

Frontline leadership has countless challenges. Typical frontline leaders questions may include:

• How do I align the energy of my people to the objectives of the business?

• What would it take to get me and my team better organised and more productive?

• What are the skills and techniques for giving effective feedback feedback?

• What difference does it make when we as leaders really listen? How is it done?

• If asking the right question is hundreds of times more powerful than giving the right answer, what are the right questions and how do I ask them?

• How can I make meetings work in my organisation and deliver the results intended?

• What are the tools and techniques that assist groups through change?

• What are the top 10 things I, as a leader, need to know to thrive and survive the next decade?

There is no 'best way' to lead in the frontline. The greatest challenge for every leader is to find our own style - our point of difference.

The Frontline Leaders Intensive , launched during Small Business September comprises 6 x 1.5 hr facilitated sessions run in a Learning Café format. You will have the opportunity to share the 'pain' and 'successes' of your leadership practice with others in the same boat as you.

The sessions employ a self directed learning approach supported by e-learning modules for each group session. Group sessions are practical, experiential, cut to the bare essentials with no lecturing and no PowerPoint. The content is dynamic, adapting to your needs. In each session you will learn and practice key use-now tools and skills.

This program is suitable for business owners and managers whether you have direct or indirect people related responsibilities.

Program Facilitator: Greg Jenkins is professional change facilitator and CEO of TinCAN Learning Company. He helps organisations of all sizes with innovation, change, strategy and leadership. Sessions will be lively, fun, thought provoking and guaranteed to be PowerPoint free zones. Be prepared to change.

What people say about the Frontline Leaders Intensive:

• "The sessions got immediate traction to our business plan and vision"

• "Good practical advice and techniques were able to be applied immediately in my team"

• "I learned valuable techniques that helped me get to the heart of issues that had been hanging around for a long time"

• " I was sceptical at first that this was not a traditional accredited training program. I realise now that leadership requires a more experiential approach. I'm sold on the cafe style."

• "having the e-learning modules has helped consolidate my learning enormously. The information from the session including tutorial and tools as well as many great references and links were there when I needed them"

• "Most training sessions I have attended are full of unnecessary filler. This program gave me really useful stuff that I was able to put into practice straight away"

Small Business Edition (Public): Special introductory rate: $499 plus 10% GST (RRP $999) This special rate includes: 6 x 1.5 hr group sessions; 6 x e-learning modules; Mentoring on the fly. Frontline Leaders Intensive was officially launched during Small Business September 2007 with support from NSW Department of State and Regional Development 6 week intensive starting February 13, 2008 | 7:00 AM – 8:30 AM Cafe Conti (Upstairs)  2/31A Fennell St, North Parramatta

Corporate Edition (In-House): Frontline Leaders Intensive is proven to be both cost effective and very successful in organisations as an in-house program. Corporate edition effective group size 12 - 20 plus. For more information contact: Greg Jenkins | +61 2 9874 0418 | info@tincanlearning.com