A number of our customers use our event registration software to sell tickets for their events. In doing so, some choose to use our merchant account rather than go to the expense of creating their own.
When you buy tickets for such an event, your credit card statement will show Sticky Tickets as the merchant rather than the name of the event.
If you would like to know which event this purchase was for
please send through the following information using our contact us
Once we receive the above information you will be notified by email with in 48 hours.
Yes. Sticky Tickets is a 100% Australian owned and operated company. Where possible Sticky Tickets sources locally based products and services to help support our economy.
No event is too big or too small for us. From a tea party for 4 to a gala ball for 4000 we can do it all. The possibilities are only limited by your imagination......
Here's some ideas:
The great thing about Sticky Tickets is you only pay for what you use. There is a small booking fee per ticket for tickets sold to paid events. That's it! - no joining fees, no quota's and no subscriptions. You choose whether you add this to the ticket price for the customer to pay or simply deduct it from your ticket sales. The booking fee is calculated on the price of your tickets. If you hold an event which is free to attend then no booking fees are incurred when people register. Refer to the Pricing Schedule for further details.
Your customers can choose to pay with Visa/Mastercard and American Express (Amex incurrs an additional 2.5% surcharge payable by the ticket purchaser). For cheque and cash payments please refer to offline sales
Free-to-attend events do not attract any fees. Your attendees simply register their names for free and you still get full use of the built in tools including automated eTickets and full event reporting.
All personal information is encrypted using SSL (certificate provided by Thawte). All credit card processing is carried out through a SecurePay gateway. No credit card details are stored by Sticky Tickets.
Sticky Tickets Supports Your Cause...
If you are a registered charity Sticky Tickets will donate back 20% of the total charges for your event.
At Sticky Tickets we love to help out where we can, and what better way than to donate financially to your cause.
We only have 1 all inclusive fee for ticket sales (our donation is 20% of this all inclusive fee), so it includes all credit card charges (including AMEX cards).
If our fees are $1.5 we'll donate 30c to your cause
If your ticket is $30, purchase pays $32.5, we donate 50c to your cause
As an organiser you have access to a suite of tools that will help you publish, promote, sell and monitor your events from start to finish:
Our step-by-step wizard makes event set up a breeze. View the starters guide
All revenue from your ticket sales is deposited directly into your nominated bank account, less booking fees at the conclusion of your event.
If you require funds to be transferred prior to the event you can apply for the "Payment Request" feature to be added to your account. If your application is accepted a portion of your ticket sales can be requested by you. For this option there is an application fee of $49.00 incl GST. This fee is payable per organiser and if approved, all of your events will have this feature. Please note you will be requested to sign a personal guarantee and also provide 100 points of identification.
You can run as many events as you like at any one time.
Sticky Tickets allows you to have numerous ticket types with different pricing for each event (for example member and non-member, adult and child etc).
When a customer purchases online with Sticky Tickets, you can instruct Sticky Tickets to send a PDF eTicket and tax receipt automatically via email to the ticket buyer. The event organiser receives copies of all tickets and receipts to their nominated email address.
Sticky Tickets gives you a number of options for processing tickets at your event
There are a number of ways people can find your event page on the Sticky site:
It is possible to restrict access to your event web page to only those who have been invited. When you are setting up your event you will come across a check box asking whether you wish to make your event " searchable ". Simply leave this box unticked so that the event is not searchable on the Sticky Tickets home page.
You are still able to sell tickets to your event prior to completing the verification process. We simply collect the funds on your behalf until you are ready to receive them.
There could be a number of reasons you have not received the money from your tickets sales:
Offline sales are tickets sold through means other than using Sticky Tickets and may include phone or fax orders with credit card, cash or payment via cheque or direct deposit. You can also use offline sales to enter VIP/free/discounted ticket details. Sticky Tickets allows you to manually enter these purchases into your admin area so that your event records are easily compiled and kept up-to-date and your customer can receive an email receipt and eTicket.
Once your event has been successfully completed you will need to log in to your user account and officially mark it as "complete". To do so, log in to your account, click on the particular event, this will open to the summary page for the event. In the top right hand corner you will find the 'complete' button - click this.
Given that your bank details have been verified you can expect all ticket revenue to be deposited into your nominated account within 2-3 working days.