Mastering First Impressions with Nikki Heald at City Business Swap

In a competitive, professional arena it is the image of an organisation, or individual, that differentiates from competitors.  Positive first impressions communicate and reinforce business branding and intent.

Each person is a company representative and it is crucial that correct messages and protocols are communicated through to prospective clients. Nikki will empower you to develop points of difference and strategies for success.

You will learn about:

• The value of “great” first impressions

• Mastering the 5 keys to success

• Managing perceptions to your advantage

• First impression components

Nikki Heald is the Managing Director of Corptraining , established to provide dynamic and modern training solutions appropriate to the business needs of today. Her programs focus on maximising professional and personal visibility through consistency in presentation, protocol and communication techniques.

As a corporate trainer, author, presenter and businesswoman, Nikki has been described as a dynamic and entertaining speaker whose interactive approach motivates positive change.  Regarded as a specialist in her field, Nikki co-authored the book (Views On The Way To The Top), publishes a number of articles and her input is sought from various media channels.  She is invited regularly to present at national events and is a member of the National Speakers Association of Australia (NSAA).  In conjunction with her formal training qualifications, Nikki's training and management expertise within the commercial sector provides the credibility required to facilitate programs at a corporate level.