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Available Australia Wide (In-house), including Sydney, Brisbane and Adelaide.

Mediators are people who have been trained to help in conflict. They are neutral and allow opposing parties to express their grievances in a civil way. After evaluating and deciding the positions of each party and their arguments for or against certain activities and actions, they return to the opposing sides with their verdict. Then, they assist the parties in brokering a compromise that eventually leads to a solution. These individuals are often called upon to help in the resolution or broker deals between two people when the solution is too complex to resolve without their intervention but not too minor to go to court.

However, mediation requires a large amount of investment in time and funds . These are two precious commodities that must be considered from both the individual and the business or organisation who employs them.

Paramount Training and Development now offers a course in mediation training for those who are able and willing to learn. Experts and many correspondents were consulted during the creation, implementation and teaching of this challenging but essential profession. They have taken into consideration the most efficient and comprehensive strategies.

Mediation Training Outline

Course Overview

The first part of the day will be spent getting to know the participants and discussing the workshop. Students will have the opportunity to identify their learning goals.

Be aware of the Mediators’ role and governing principles

In this session, participants will learn the governing principles of mediation as these eventually form the backbone of not only how they will perform their profession but as well as the appropriate mindset and philosophy that they must adhere to in order to fulfill their function in an acceptable manner.

Create a stage and goal based mediation process

In this session, participants will learn skills and methods which aid mediation process.

Attain an understanding of the power and cultural paradigms

During this session, participants will learn the importance of power dynamics and cultural differences to create the most acceptable deal one can present.

Display a familiarity in ethics and ethical issues

During this session, participants will learn how to display familiarity in ethics and how to properly deal ethical issues.

Workshop Wrap-Up

At the end of the course, students will have an opportunity to ask questions and fill out an action plan.