Assertiveness Training

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You can customize the Assertiveness Skills training program to meet your company's needs. It can be tailored to your industry and employees. You can either take it one-on-one online or have one of our trainers guide you online through the Instructor-led Training option.

This Assertiveness Skill Training helps teams to build cohesion, communicate well, and be assertive. This in turn leads to greater success and better results. This increases self-confidence and assertiveness, which leads to greater results and better productivity in the company.

We have heard much in recent media about bullying at work, school, and home. This session is intended to give your employees the knowledge and tools to communicate more effectively and considerately. Many people believe assertiveness training courses involve bullying and aggressively pushing back on others. It is incorrect. Instead, you will learn how to assertively influence your delegates without being aggressive. You will also be able create an environment that encourages collaboration and equality.

This course is for people who want to become a better leader and team player. This course is focused on communication and leadership. This course will help you communicate clearly and improve your leadership skills. You will also have more time to build your team and improve your communication skills, so you can lead better.

You can tailor your assertiveness training course to meet your specific needs. One example of this is a project you are working on, in which you need to lead others. Assertiveness Training will help you lead competently and assertively and teach you how you can express yourself constructively.

You will acquire important communication skills in the Assertiveness Training Course. You will also learn the importance of "boundaries". When leading a team, it is important to set and enforce boundaries. Because others will not cross the boundaries, it is important to set boundaries. This will help you maintain consistency, which is vital in any team.

Assertiveness and Self-Confidence Outline

Lesson One

Getting Started

• Icebreaker
• Housekeeping Items
• The Parking Lot
• Workshop Objectives

Lesson Two

What Does Self-Confidence Mean to You?

• What is Assertiveness?
• What’s Self-Confidence?
• The Four Styles

Lesson Three

Obstacles to Our Goals

• Types of Negative Thinking
• Case Study
• Personal Application

Lesson Four

Communication Skills

• Listening and Hearing: They Aren’t the Same Item
• Asking Questions
• Body Language

Lesson Five

The Importance of Goal Setting

• Why Goal Setting is Important
• Setting SMART Goals
• Our Challenge to You

Lesson Six

Feeling the Section

• Identifying Your Worth
• Creating Positive Self-Talk
• Identifying and Addressing Strengths and Weaknesses

Lesson Seven

Looking the Part

• The Importance of Appearance
• The Role of Body Language
• First Impressions Count!

Lesson Eight

Sounding the Part

• It’s the Way You Say It
• Sounding Confident
• Using “I” Messages

Lesson Nine

Powerful Presentations

• What to Do When You’re on the Position
• Using STAR to Make Your Case

Lesson Ten

Coping Techniques

• Building Rapport
• Expressing Disagreement
• Coming to Consensus

Lesson Eleven

Dealing with Difficult Behavior

• Dealing with Difficult Situations
• Key Tactics

Lesson Twelve

Wrapping Up

• Words from the Wise
• Review of Parking Lot
• Lessons Learned
• Conclusion of Action Plans and Evaluations