Sales Objection Training

Sales Objection Training: Overcoming Objections In Sales

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Training sessions are held across Australia, including in Perth, Melbourne and Adelaide.

It can be difficult to hear about objections to the product you are selling. You feel like you have to do everything possible to win that customer. The pressure builds on both you and the company. Too much of it can make you doubt your abilities as a salesperson. We understand that selling products is just as important as selling yourself . Therefore, we created a training session to help you improve your selling skills and overcome any objections.

You are likely to encounter objections as a salesperson. After all, the customer does not want to be treated like a robot. They want to make informed decisions. This is not something to be worried about. Our training session will teach you how to anticipate and minimize objections, and make you a more competent and authoritative salesperson. You can combine this training session with other sessions to help you become the salesman every company desires.

These skills will enable you to convert even the most skeptical customers into loyal customers. You may even find the challenge of dealing with objections fun and exciting. Contact us for more information or to book a training session.

Sales Objection Training: Overcoming Objections In Sales Outline

Course Overview

Students Will have a chance to identify their personal learning goals. Participants spend the first part of the day discussing what’s going to take place during the program.

Specific Learning goals for participants include:

• Identify the actions you can take to build your credibility.
• Identify the objections that you encounter most frequently.
• Develop appropriate responses when Prospective buyers throw you a curve.
• Learn strategies to disarm objections with Proven rebuttals that get the sale back on course.
• Learn to recognize when a prospect Is prepared to buy.
• Describe how working with your earnings Staff can help you succeed.

Building Credibility

This session will discuss ways that participants can build their authenticity, such as first impressions, look, presentations, and testimonials.

Your Competition

Why Talk about the contest? Because sooner or later every individual in sales has to know about how others are offering similar services and products. This session will discuss what research to do and how to take advantage of it.

Critical Communication Skills

During This session, participants will learn how to ask good questions and listen effectively — two skills which are crucial to handling objections.

Observation Skills

A keen ability to observe your environment to better understand a situation is another helpful skill to possess, and participants will have the chance to work on it through this session.

Customer Complaints

This session will examine how customer complaints and how they could actually make anyone a better salesperson.

Overcoming Objections

Once Participants have some basic skills and concepts mastered, they’ll explore what an objection is. They may also work in small groups to identify their most frequently encountered objections and they’ll brainstorm strategies to react to them.

Handling Objections

During this session, participants will some fundamental techniques to answer objections, such as the Identify — Validate — Resolve strategy. Participants will also learn about nine specific objection handling strategies, such as the Boomerang, FFF, and Show Your Hand.

Pricing Issues

This session provides participants ways to tackle the most common objection: cost.

How Can Teamwork Help Me?

Many Sales people treat their staff as competition. This session will explore how teamwork can make you a better salesperson.

Buying Signals

During this session, participants will discover how to understand when the purchaser is prepared to close.

Closing the Sale

This session will look at a number of different closing methods and the top fifteen actions which make someone successful at closing the purchase.

Course Wrap-Up

At the end of the day, students will have a chance to ask questions and fill out an action plan.