Effective Sales Communication

Effective Sales Communication

Effective communication is the key to get you to where you want to be in your life. Communication is an essential skill for successful business and personal relationships. ‘Man is not an island’ – communication has the power to destroy, or build relationships.

½ day Training Seminar
9:00am to 12:30

Learning Objectives

·    Increased awareness of the differences in communication styles
·    Be able to recognise each type
·    Increased confidence in dealing with different personality types
·    Increased respect for our differences
·    Develop skills that help build our emotional awareness of self and others
·    Deliver clear messages using your voice and language
·    Understand the importance of body language in communication

Investigate

·    Why we need to be good communicators
·    Background to emotional intelligence – why it matters

Cultivate

·    Grow your relationships through understanding 4 fundamental communication types and their characteristics
·    How to recognise each type through looks, voice and deeds

Influence

·    Understand each communication types hot buttons when you want to persuade

Eliminate

·    Get rid of the barriers that prevent effective communication