Conducting Performance Reviews Training Outline
Module 1: Performance Review Fundamentals
Purpose and Preparation
- Performance reviews vs. ongoing feedback (and why both matter)
- Legal compliance and documentation requirements
- Gathering comprehensive performance data throughout the year
- Setting realistic expectations for review conversations
Review Planning
- Creating balanced assessments that highlight strengths and growth areas
- Using specific examples and measurable outcomes
- Preparing for difficult conversations about poor performance
- Coordinating with HR and understanding company policies
Module 2: The Review Conversation
Conducting Professional Reviews
- Creating a comfortable environment for honest discussion
- Starting with strengths and positive contributions
- Addressing performance gaps constructively
- Encouraging employee self-assessment and input
Goal Setting and Development Planning
- Setting SMART goals for the coming period
- Identifying development opportunities and career growth
- Creating action plans with specific timelines
- Aligning individual goals with team and company objectives
Module 3: Difficult Conversations and Documentation
Handling Challenging Reviews
- Delivering negative feedback without destroying motivation
- Managing emotional reactions during reviews
- Performance improvement plans and corrective action
- When reviews involve potential termination discussions
Documentation and Follow-up
- Writing reviews that are fair, accurate, and legally defensible
- Following company procedures for review completion
- Regular check-ins between formal review periods
- Tracking progress on goals and development plans
Module 4: Building Performance Culture
Beyond Annual Reviews
- Providing ongoing feedback throughout the year
- Recognizing achievements and addressing issues promptly
- Creating development opportunities based on review insights
- Using reviews to improve team performance overall
Hands-On Components:
- Practice review conversations with role-playing
- Sample review writing and feedback exercises
- Difficult conversation scenario practice
- Goal-setting and development planning workshops
What You'll Walk Away With:
- Confidence to conduct fair and effective performance reviews
- Skills for difficult conversations about performance issues
- Understanding of legal requirements and documentation standards
- Ability to set meaningful goals and development plans
- Techniques for building ongoing performance management
Note: For managers and supervisors responsible for employee performance reviews. Focus on fair, constructive feedback that develops employees while protecting the organization.