WORKSHOP HR Success - Customer Service Excellence

CUSTOMER SERVICE

One of the keys to business success is providing exceptional customer service.

This short, sharp and practical session is suitable for those looking for top tips and insights to provide a “WOW” customer service experience. We’ll cover a range of questions and topics such as “Just who are your customers, and what is great customer service?”, the Dimensions of Service, identifying customer needs, and dealing with customer service challenges.

Come along, be part of the conversation and help set your business up for customer service success!

This is a free event, hosted by the Penrith CBD Corporation and HR Success, and is the latest workshop in our Success through People Series. Preference will be given to participants from businesses located within the Penrith Local Government Area.