Sales Fundamentals Training

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Australia Wide: Sydney. Brisbane. Melbourne. Adelaide. Melbourne. Melbourne. Canberra. Parramatta. Geelong. Gold Coast. Perth.

Selling is essential to any business. You can sell a product or a service. But success is dependent on how much you sell. Your company's sales will be less than your earnings. In other words, you are losing money as your business spends more than it earns. This course will help you and your team understand the basics of selling and assist with meeting the business quota.

Although sales quotas are difficult to manage, they don't have to mean the end of your company. You can meet a sales goal once or twice if you work hard and have the right attitude to make your business a success. Selling is about being persistent and persuasive. These techniques will help potential salespeople listen to their customers and have a positive but rational mindset. They will also be taught to never stop trying to win. This course will help a business achieve the sales it needs and create an environment that is conducive to success. This course is well paired with sessions on mind-set, perseverance, and customer service. Contact us to learn more about our training courses and other services.

Sales Fundamentals Training Outline

Lesson One

Getting Started

• Icebreaker
• Housekeeping Items
• Workshop Aims

Lesson Two

Recognizing the Talk

• Types of Sales
• Common Sales Approaches
• Glossary of Common Terms

Lesson Three

Getting Prepared to Make The Call

• Identifying Your Contact Person
• Performing a Needs Analysis
• Creating Potential Solutions

Lesson Four

Creative Openings

• A Fundamental Opening for Warm Calls
• Warming up Cold Calls
• Using the Referral Opening

Lesson Five

Creating Your Pitch

• Features and Benefits
• Outlining Your Unique Selling Position
• The Burning Question Which Each Customer Wants Answered

Lesson Six

Handling Objections

• Common Types of Objections
• Fundamental Strategies
• Advanced Plans

Lesson Seven

Sealing The Deal

• Recognizing When It’s Time to Close
• Powerful Closing Techniques
• Things to Remember

Lesson Eight

Following Up

• Thank You Notes
• Resolving Customer Service Issues
• Staying in Touch

Lesson Nine

Setting Aims

• The Importance of Sales Goals
• Setting SMART Goals

Lesson Ten

Managing Your Information

• Picking a System That Works for You
• Using Computerized Systems
• Using Manual Systems

Lesson Eleven

Using A Prospect Board

• The Layout of a Prospect Board
• How to Use Your Prospect Board
• A Day in the Life Your Board

Lesson Twelve

Wrapping Up

• Words From the smart
• Lessons Learned
• Completion Of Action Plans and Evaluation