Behaviour in the Workplace Training

Workplace Behavior Training 

Session Overview

This interactive  Zoom workshop equips participants with the skills to create a respectful and productive workplace where everyone feels valued. Through breakout discussions, scenario practice, and group activities, participants will explore core professional standards, inclusive communication, conflict resolution, and harassment prevention.

Participants will leave with:

• A clear understanding of expected workplace behavior
• Practical tools to handle difficult situations
• Improved confidence in communication and conflict resolution
• Awareness of resources and support systems
• A personal action plan for positive workplace change

Session 1: Setting the Foundation

Opening & Introductions

• Quick introductions and what people hope to get from today
• Ground rules for our discussion (confidentiality, respect, open minds)
• Why workplace behavior matters to everyone, not just HR

Core Professional Standards

What we'll cover:

• Communication that builds rather than breaks down relationships
• Professional boundaries that work for everyone
• The difference between intent and impact (spoiler: impact matters more)
• Recognizing unconscious bias and microaggressions

Interactive element: Breakout rooms to discuss "communication styles that work vs. ones that don't"

Break (15 minutes)

Respect & Inclusion in Practice 

What we'll cover:

• Creating an inclusive environment where differences are strengths
• Appropriate workplace conversations (and what to avoid)
• Understanding different working styles and preferences
• When humor helps vs. when it hurts

Scenario practice: Chat poll on tricky situations, then discuss solutions as a group

Session 2: Handling Real Situations

Conflict Resolution Basics

What we'll cover:

• How to address issues before they become big problems
• Having difficult conversations without making things worse
• When to handle something yourself vs. when to get help
• De-escalation techniques that actually work

Role-play activity: Breakout rooms practice difficult conversations with guided scenarios

Break (15 minutes)

Harassment & Discrimination Prevention

What we'll cover:

• Clear definitions and real examples (keeping it practical, not preachy)
• Bystander intervention - how to help when you see something wrong
• Reporting procedures and what happens next
• Creating a culture where people feel safe speaking up

Interactive discussion: Anonymous chat submissions about workplace concerns

Wrap-up & Action Planning

What we'll cover:

• Key takeaways and personal commitments
• Resources for ongoing support
• Q&A and final thoughts

Group activity: Each person shares one thing they'll do differently starting tomorrow

Training Materials Included:

• Digital handbook with key concepts and quick reference guides (PDF)
• Scenario cards for ongoing team discussions
• Communication tip sheets and templates
• Resource list including employee assistance programs
• Follow-up survey link (sent 30 days later to check progress)

Interactive Zoom Features:

• Anonymous polling for sensitive topics and self-assessment
• Breakout rooms for smaller group discussions and practice
• Chat feature for questions and anonymous submissions
• Screen annotation for collaborative problem-solving
• Reaction buttons for quick feedback and engagement
• Recording available for those who miss the session

Alternative Formats:

Half-day intensive (4 hours straight): All content in one session with longer breaks
Two 2-hour sessions: Spread over consecutive days or weeks
Lunch & learn series: Four 1-hour sessions over a month

What Participants Will Walk Away With:

• Clear understanding of expected workplace behavior
• Practical tools for handling difficult situations
• Confidence to speak up when something isn't right
• Better communication skills for daily interactions
• Knowledge of available resources and support systems
• Personal action plan for creating positive change

Note: This training focuses on practical skills and real-world application. We'll address serious topics with the gravity they deserve while keeping the atmosphere constructive and solution-focused. Everyone's experiences and perspectives are valued.

Follow-up Support:

• 30-day check-in survey to see how things are going
• Optional follow-up session for additional questions
• Resource contact list for ongoing concerns
• Quarterly refresher sessions available