at The Good Egg Cafe
Wednesday, 13 June 2018 from 5:30 PM to 8:30 PM (W. Australia Standard Time) + Add to calendar13/06/2018 17:3013/06/2018 20:30Australia/PerthCustomer Experience ... your number one competitive advantageCustomer Experience ... your number one competitive advantage
Wednesday, 13 June 2018 from 5:30 PM to 8:30 PM (W. Australia Standard Time)
Organiser
Graham Harvey
0403262988
graham@grahamharvey.com
Address
The Good Egg Cafe
38 Albert Street
Busselton
Busselton 6280 Australia
Event web page: https://www.stickytickets.com.au/70156The Good Egg Cafe
38 Albert Street
Busselton Busselton 6280
AustraliaGraham HarveyfalseDD/MM/YYYY2880
Tickets for this event are currently unavailable
Customer Experience ... your number one competitive advantage
Business today is all about experience … PERIOD!!
Like it or not, we now all live and operate in the experience economy.
It’s not saying product and price no longer have a part to play when it comes to peoples buying decisions, but their relevance pales when compared to the all-encompassing multi-sensory experience that customers encounter when they do business with you ... a customer experience they use to judge whether or not your business deserves their custom or their complaint; to remain loyal, or to leave and take their business elsewhere.
So ...
These questions, plus a lot more, will be answered at this special evening seminar for the business owners and managers of Busselton and Dunsborough, presented by award-winning Professional Speaker, Service Designer, Business Coach and best selling author of ‘Seducing the Vigilante Customer- 101 winning strategies to attract and retain happy customers and healthy profits’ – Graham Harvey CSP.
38 Albert Street Busselton Busselton 6280, Australia
Graham Harvey
Service EQ
0403262988