at Abbey Beach Resort
Wednesday, 21 May 2025 8:45 AM to 1:00 PM (W. Australia Standard Time) + Add to calendar21/05/2025 08:4521/05/2025 13:00Australia/PerthDesign! Deliver! Delight! - Busselton - 21 May 2025Design! Deliver! Delight! - Busselton - 21 May 2025
Wednesday, 21 May 2025 8:45 AM to 1:00 PM (W. Australia Standard Time)
Organiser
Graham Harvey
0403262988
graham@grahamharvey.com
Address
Abbey Beach Resort
595 Bussell Highway
Broadwater
WA 6280 Australia
Event web page: https://www.stickytickets.com.au/7pih8Abbey Beach Resort
595 Bussell Highway
Broadwater WA 6280
AustraliaGraham HarveyfalseDD/MM/YYYY2880
Tickets for this event are currently unavailable
Design! Deliver! Delight!… what it takes to create a culture of service excellence that delights every customer ... every time!
A Leading-Edge Professional Development Workshop with Graham Harvey CSP
The world of business has changed. No longer is best product, best service, or best price enough to standout or compete in today’s highly competitive marketplace.
Business today is all about experience … the all-encompassing multi-sensory experience that customers encounter when they do business with you.
However, stand-out customer experiences don’t just happen by chance … they are the result of detailed design, disciplined delivery,and distinctive delight.
Experience the latest in leading-edge information and learning including …
These questions and a whole lot more are all answered during the course of this high impact, highly-interactive half-day Professional Development workshop facilitated by Graham Harvey – award-winning Professional Speaker, Business Coach, Service Designer, and best-selling author of ‘Seducing the Vigilante Customer- 101 winning strategies to attract and retain happy customers and healthy profits.’
Here’s what you will receive:
4 hours jam packed full of the latest information and research on service design, customer experience and relationship marketing with a truck-load of take-home high- value, easy to implement strategies.
A comprehensive participant workshop manual.
A copy of Graham’s powerful Customer Experience Performance Evaluation Checklist.
Contact Graham on either 0403 262 988 or graham@grahamharvey.com for further details.
Refunds up to 3 days before the event
595 Bussell Highway Broadwater WA 6280, Australia
Graham Harvey
Service Leadership
0403262988