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The Art of Delegating Effectively

Delegation can be a difficult skill to master for many people. It can be difficult to let go the desire to be involved in all aspects of an operation. Some people feel that the company is at risk if they are forced to delegate important tasks to others. This Delegation Training session will cover every aspect of delegation from when and where to delegate to. In this session, we will explore the delegation process and discuss some of the pitfalls and ways to avoid them. This session is designed to show groups and teams how they can reap the benefits of delegation.

Delegation Training Outline

Lesson 1

Getting Started

· Icebreaker

· Pre-Assignment Review

· Workshop Objectives

Lesson 2

Why Delegate?

· Advantages & Disadvantages

· Delegation Do's and Don'ts

· Self-Assessment

Lesson 3

What is Delegation?

· Delegation Definitions

· Levels of Delegation

· Guidelines for Success

· Lateral Delegation

Lesson 4

Pre-Assignment Review

Lesson 5

Picking the Right Person

· Delegation Based on Skill Level

· Employee Motivation

· Employee Workload

· Matching of Skills & People

Lesson 6

The Delegation Meeting

· Clarity in Communication

· Context & Relevance

· Ensuring Understanding

· Setting Performance Standards

· Delegating Authority

· Setting Support

· Clarity in Expectations & Committment

· Rewards & Recognition

Lesson 7

Putting it into Practice

· Case Study

· Eight Steps of Delegation Meeting

· Activity

Lesson 8

Giving Instructions

· Three Types of Instructions

· Examples

· Preparing Instructions

Lesson 9

Monitoring Delegation

· Why Monitor Delegation?

· Advantages of Monitoring Delegation

· Methods to Monitor Delegation

Lesson 10

Practicing Delegation

· Your Role in Delegation

· Employees' Role in Delegation

· When to Delegate

· Whom to Delegate To

· Delegating Authority

· Monitoring Delegation

· Managing Disappointments

Lesson 11

Giving Feedback

· The Ingredients of Good Feedback

· What Makes Feedback Effective

· Case Studies

Lesson 12
Becoming a Good Delegator

• Characteristics of Effective Delegators
• Personal Action Plan
• Recommended Readings