Generation Gap Training

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The workplace should be able to accommodate different perspectives, ideas and ideologies. Employees often seek out one another to bridge various gaps and ends. But there's another type of gap that may be more difficult to bridge than religion, sexuality, or citizenship. It is the one of generation. Both old and young generations offer different perspectives depending on their cultural and historical backgrounds. Disagreements can occur when the younger generation thinks that older ideas are outdated and the older generation thinks that the newer ideas are too exotic or unusual. Both generations must learn to let go of their differences, prejudices, and to tap into the other generation for wisdom, inspiration, and experience. This is exactly what our training session aims to accomplish.

Employees will learn how to communicate between generations more effectively and efficiently . This training session is for everyone, young or old, and will teach you how to explore perspectives across generations.

Generation Gap Training Outline

Lesson One

Getting Started

• Icebreaker
• Housekeeping Items
• The Parking Lot
• Workshop Objectives

Lesson Two

Background

• What Generations Exist in the Workplace
• What Defines a Generation?
• What This Way in Our Workplace?

Lesson Three

Traditionalist

• Their Background
• Their Characters
• Their Working Style

Lesson Four

Baby Boomers

• Their Background
• Their Characters
• Their Working Style

Lesson Five

Generation X”s

• Their Background
• Their Characters
• Their Working Style

Lesson Six

Generation Y”s (Millennial)

• Their Background
• Their Characters
• Their Working Style

Lesson Seven

Differentiations Between Generations

• Background
• Attitude
• Working Style
• Life Experience

Lesson Eight

Finding Common Ground

• Adopting A Communication Style
• Creating an Affinity Group
• Sharing Knowledge

Lesson Nine

Conflict Management (I)

• Younger Bosses Managing Older Workers
• Avoid Turnover with a Retention Plan
• Breaking Down the Stereotypes

Lesson Ten

Conflict Management (II)

• Embrace the Hot Zone
• Treat Each Other As A Peer
• Produce a Succession Plan

Lesson Eleven

The Power of 4

• Benefits of Generation Gaps
• How to Learn From Each Other
• Embracing the Unfamiliar

Lesson Twelve

Wrapping Up

• Words from the Wise
• Review of Parking Lot
• Lessons Learned