Conducting Performance Reviews Training

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As it allows for continuous improvement, performance review is the foundation of any company that thrives. Employees can find out how productive they are at work and what areas they should be focusing on in order to achieve their goals. It can be a very difficult part for some employees and, if done poorly, could even lead to lower morale. Businesses that conduct such reviews must make interviewees and employees feel comfortable, so that they can provide constructive criticism. This session focuses solely on the review process and teaches employees how to read body language, and how to deliver criticism more effectively.

Every employee is competent and feels the need to improve their skills for different reasons. No matter what the reason, every company wants to ensure that their employees are at their best. Performance reviews are a great way for companies to reach out and help employees. Management teams are expected to communicate company goals to employees and provide quality feedback. It would actually be twice as beneficial if they could align their company's goals with those of their employees. This would be similar to what Goethe, a famous German poet, stated: "Treat others as if they were the best they can be. You help them become the best they can be." With a loyal group of employees and effective managerst, there is no problem that they cannot overcome.

This course is primarily for employees and managers who conduct performance review. It guarantees the effectiveness of setting standards for your company.

Tailored to Your Performance Reviews

Our training courses can all be customized to meet the needs of different teams. You can modify this training session to include any additional skills that you or your team might require. Contact us for more information. We are happy to show you examples of our editing sessions and how we can modify material to fit your business.

“Conducting Performance Reviews” Training Outline

Lesson 1

Course Overview

• Learning Objectives
• Personal Objectives

Lesson 2

Performance Appraisals Done Well

• What are Performance Appraisals
• Why it is Important
• The importance of building trust

Lesson 3

Errors We Make

• Three Slippery Areas

Lesson 4

Types of Performance Reviews

• formal Reviews
• Informal reviews
• Probationary Reviews
• 360 Degree Reviews

Lesson 5

The Performance Management Process

• The four-Stage Performance Management Process
• Reviewing Sample of Appraisal

Lesson 6

Goals with SPIRIT

• Identifying Dreams and Setting Goals
• Setting Short-Term and Long-Term Goals.

Lesson 7

The Performance Management Cycle

• The Four Phases Management Cycle
• The Basis for Review
• Standard Performance

Lesson 8

Setting Standards

• Discuss the Importance of standards

Lesson 9

Creating a Performance Development Plan

• Components of Performance Development

Lesson 10

Feedback and Communication

• Basic Feedbacks
• Communication Tips

Lesson 11

Listening Skills

• Active Listening
• Responding to Feelings

Lesson 12

Communication Strategies

• Asking Good Questions
• Probing Techniques
• Body Language

Lesson 13

Giving Feedback

• The Importance of Feedback
• Six Characteristics of Feedback
• Case Studies

Lesson 14

Accepting Criticism

• How to Accept Criticism Graciously

Lesson 15

Planning the Interview

• Things to do Before Delivering Appraisal performance

Lesson 16

The Interview

• Basic Interview Format
• Preparation

Lesson 17

Goal Setting Role Play

• Role Playing on the first Stage of Performance Appraisal

Lesson 18

Providing Feedback

• Providing Feedback for the Appropriate Situation

Lesson 19

Coaching

• The Importance of Coaching
• Task Preparation

Lesson 20

Appraisal Preparation

• Prepare for a Mock Appraisal

Lesson 21

The Interview

• Concluding Performance Appraisal Process

Lesson 22

Maintaining Performance

• Maintaining good performance
• How to Modify Work Behavior

Lesson 23

Handling Performance Problems

• Making Commitment
• Key Action Steps
• Behavior Contracts
• Recognizing Mrs. Stanford

Lesson 24

The Part Where Someone Gets Fired

• What Steps to Take When Someone Needs to be Let Go
• Role Playing

Lesson 25

Pre-Assignment Review

• Reviewing your Pre-Assignment and Answer the Following Questions

Lesson 26

Performance Management Checklists

• The Fundamentals of the Process
• Objectives and Results Checklist
• Support Plan Checklist
• Meeting with Your Employees Checklist
• Ongoing Support and Feedback Checklist
• Performance Interview Checklist

Lesson 27

Workshop Wrap-Up

• Personal Action Plan
• Recommended Reading List
• Course Evaluation
• General Evaluation
• Final Thoughts