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This session is available Australia-wide, including Sydney, Brisbane and Adelaide. Australia Wide

Interpersonal Human interaction is an essential component of everyday life. It can be written, spoken or motioned depending on the person you are talking to.

The interaction with listening is perhaps the most important part of the exchange. Listening refers to the process of sound being received and interpreted by the listener into something that can then be understood and responded to, either by word or action. However, the act of listening is difficult because it involves many factors that can alter, distort or otherwise change a statement's meaning, leading to easy misinterpretation, and thus dissonance.

While listening is a skill you can master over a lifetime, it can also be learned and taught. Paramount Training and Development offers the Listening Skills Training module, which is designed for those who want to improve their listening skills and progress in the field.

Most people learn how to listen when they start understanding the strange sounds and noises their parents make. This is a lifelong process that can take as much time to master. It is an essential component of communication, especially when it is done through audio and audio-visual media. You need to be familiar with its many aspects and details in order to demonstrate any level of competence. It is a skill. It can be learned, practiced, perfected, and even taught as a skill. Paramount Training created the Listening Skills Training course to help learners who may be unsure or challenged in their listening skills. This will allow them to become more effective listeners, improve their listening skills, and make a difference in business.

Listening Skills Training Outline

Lesson 1

Getting Started

· Pre-Assignment Review

· Workshop Objectives

· Action Plans

Lesson 2

How Well Do You Actively Listen?

· Group Activity

Lesson 3

What Affects Listening?

· What Affects Listening?

· Things That Prevent Us From Listening

· Listen – Really Listen – Using Minimal Encouragers

· Why Use Minimal Encouragers?

Lesson 4

Determine Your Communication Behaviours

· The Process

· Step 1: Identify your C H O I

· Step 2: Begin Your Personal Communication Evolution (C E)

· Personality Types and Their Communication Tendencies

Lesson 5

Verbal Communication Skills

· Listening and Hearing; They Aren’t The Same Thing

· Focused Listening

· Asking Questions

· Open Questions

· Closed Questions

· Clarifying Questions

· Body Language

Lesson 6

High Emotion - Low Intelligence

· How to Accurately Perceive Emotions

· Use Emotions to Facilitate Thinking

· Manage Emotions

Lesson 7

Tips and Tricks to Manage a Brainstorming Environment

· Tips and Tricks

Lesson 8

Wrapping Up

· Words from the Wise

· Action Plans