Business Etiquette Training

Business Etiquette Training

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What is Business Etiquette? Business Etiquette is essential for a successful business. Your business will stand out if you can demonstrate the basic and more complex business etiquette. Enhance professionalism and morale by learning business etiquette. Many fail to deliver. This session can be tailored to your team and teach you the skills that will bring out the best from your employees.

Etiquette can be described as a mixture of traditions, rules and behavior styles. With the help of an Etiquette Training Course, you can easily learn etiquette. Etiquette is just like body language. How a person conducts themselves throughout the day speaks volumes about who they are. For anyone who wants to move up in the business world, Etiquette skills training is a must. This will not only make your professional image more polished, but it will also make you more approachable to those in business who are looking to improve their communication skills.

Private organizations and online courses in etiquette are available. You can attend a workshop or seminar if you are looking for a formal training course. Online Etiquette classes can be taken from your own home. The best way to learn these skills is by attending a customized in-house class. This is a great way to learn at your own pace without feeling compelled.

Business Etiquette Training Outline

Lesson 1

Getting Started

• Icebreaker
• Housekeeping Items
• Workshop Objectives

Lesson 2

Recognising Etiquette

• Etiquette Defined
• The Importance of Business Etiquette

Lesson 3

Networking for Success

• Creating an Effective Introduction
• Making a Great First Impression
• Minimising Nervousness
• Using Business Cards Effectively
• Remembering Names

Lesson 4

The Meet and Greet

• The Three-Step Process
• The Four Levels of Conversation

Lesson 5

The Dining in Style

• Understanding Your Place Setting
• Using Your Napkin
• Eating Your Meal
• Sticky Situations and Possible Solutions

Lesson 6

Eating Out

• Ordering in a Restaurant
• About Alcoholic Beverages
• Paying the Bill
• Tipping

Lesson 7

Business Email Etiquette

• Addressing Your Message
• Grammar and Acronyms
• Top 5 Technology Tips

Lesson 8

Telephone Etiquette

• Creating an Appropriate Greeting
• Dealing with Voicemail
• Cell phone Dos and Don’ts

Lesson 9

The Written Letter

• Thank You Notes
• Formal Letters
• Informal Letters

Lesson 10

Dressing for Success

• The Meaning of Colours
• Interpreting Common Dress Codes
• Deciding What to Wear

Lesson 11

International Etiquette

• General Rules
• Important Points
• Preparation Tips

Lesson 12

Wrapping Up

• Words From the Wise
• Lessons Learned
• Completion Of Action Plans and Evaluations