at Online
Friday, 6 October 2023 from 12:00 PM to 1:15 PM (W. Australia Standard Time) + Add to calendar06/10/2023 12:0006/10/2023 13:15Australia/PerthCustomer Journey Mapping for BeginnersCustomer Journey Mapping for Beginners
Friday, 6 October 2023 from 12:00 PM to 1:15 PM (W. Australia Standard Time)
Organiser
Tracey Bridges
0450223967
humancentrix.earth@gmail.com
Address
Online
Event web page: https://www.stickytickets.com.au/fl9gjOnline
Tracey BridgesfalseDD/MM/YYYY2880
Tickets for this event are currently unavailable
From awareness to advocacy, we will be going over the journey your customer takes from being a prospective customer to a loyal, repeat customer.
A customer user journey is a way of visualizing how customers discover and experience your product or service, what barriers they encounter and what could influence their decisions and emotional responses.
By having a better grasp on this, you can then design a better experience for your customers after identifying what's working, what's not working, opportunities and areas for improvement.
Resources in this workshop: Customer Journey Mapping Template, Persona & Motivation Canvas
No refund
Tracey Bridges
Human Centrix
0450223967