Customer Engagement & Experience

How can I engage with new customers? What can I do to incentivise current customers to keep buying from me? Why does my customer choose to support me and my business? 

This workshop will help you answer the above questions as well as figure out: 

• What your customer values most about your business/product 
• How to use those values as a cornerstone for your messaging and marketing
• Who your customer & how to reach them
• What the lifecycle of your customer looks like 

This will help you build a better idea of what your customer expectation is and how you can meet it in your business activities and plans.