at Pagoda Resort
Tuesday, 26 August 2025 8:45 AM to 1:00 PM (W. Australia Standard Time) + Add to calendar26/08/2025 08:4526/08/2025 13:00Australia/PerthDesign! Deliver! Delight! - Perth - 26 August 2025Design! Deliver! Delight! - Perth - 26 August 2025
Tuesday, 26 August 2025 8:45 AM to 1:00 PM (W. Australia Standard Time)
Organiser
Graham Harvey
0403262988
graham@grahamharvey.com
Address
Pagoda Resort
112 Melville Parade
Como
WA 6152 Australia
Event web page: https://www.stickytickets.com.au/orgqePagoda Resort
112 Melville Parade
Como WA 6152
AustraliaGraham HarveyfalseDD/MM/YYYY2880
$375.00
Design! Deliver! Delight! … what it takes to create a culture of service excellence that delights every customer ... every time!
A Leading-Edge Professional Development Workshop with Graham Harvey CSP
The world of business has changed. No longer is best product, best service, or best price enough to standout or compete in today’s highly competitive marketplace.
Business today is all about experience … the all-encompassing multi-sensory experience that customers encounter when they do business with you.
However, stand-out customer experiences don’t just happen by chance … they are the result of detailed design, disciplined delivery,and distinctive delight.
Experience the latest in next-level information and learning including …
These questions and a whole lot more are all answered during the course of this high impact, highly-interactive half-day Professional Development workshop facilitated by Graham Harvey – award-winning Professional Speaker, Business Coach, Service Designer, and best-selling author of ‘Seducing the Vigilante Customer- 101 winning strategies to attract and retain happy customers and healthy profits.’
Here’s what you will receive:
4 hours jam packed full of the latest information and research on service design, service excellence, customer experience, and relationship marketing with a truck-load of take-home high-value, easy to implement strategies.
A comprehensive participant workshop manual.
A copy of Graham’s powerful Customer Experience Performance Evaluation Checklist.
Contact Graham on either 0403 262 988 or graham@grahamharvey.com for further details.
Refunds up to 3 days before the event
Graham Harvey
Service Leadership
0403262988