Creative Problem-Solving Training

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A workplace is basically a network that brings together specialists from different areas of study. They are able to work together and use their collective intelligence and prowess in order to manage the complex machinery of their company. These individuals have a wide range of skills and experience that allow them to collectively solve the ever-growing problems and demands they face.

This constant need for problem-solving is a slight disadvantage, especially when similar problems are presented to employees in a company. The human nature of the human mind dictates that creating a standard solution to these problems is the best choice. This can promote efficiency and standardisation but it can also encourage relaxation and discourage creativity in solving problems. This can lead to a lot of frustration at the workplace, or worse, a disaster waiting for them. The demands of their work and the larger community in which they live can change rapidly. According to Darwinian principles, all parties must adapt or change to meet changing conditions.

Paramount Training and Development recognizes the need for creativity and dynamism in both our participants and our organisation's structure. We too have to adapt to the changing needs of our clients. Sometimes, rigidity in employees' has made it difficult to find creative solutions for the problems their companies face. Our Creative Problem-Solving training course was designed with this in mind.

Workplace is a complex field that requires adaptability and flexibility to solve the many problems. You have to decide when you should use a routine plan and when you should create a unique solution to your problems. These should be within the workplace's policies. In the case of maverick solution-solving they must be built from solid data and capable of enduring the challenges of the dynamic and challenging rival. There are resources and tools to assist with this, from reliable data to the many other workers who call the workplace home. Paramount Training and Development hopes that all of these and more will be accepted by Creative Problem Solving Training and will be fully implemented in the field after they leave our program. They will also benefit from their lessons in dealing with the constantly changing demands of the workplace.

Creative Problem-Solving Training Outline

Lesson One

Getting Started

• Icebreaker
• Housekeeping Items
• Workshop Objectives

Lesson Two

The Problem Solving Method

• What is a Problem?
• What’s Creative Problem Solving?
• What are the Steps in the Creative Solving Process?

Lesson Three

Information Gathering

• Understanding Types of Info
• Identifying Key Questions
• Methods of Gathering Information

Lesson Four

Problem Definition

• Defining the Problem
• Determining Where the Problem Originated
• Defining the Current State and the Desired State
• Stating and Restating the Problem
• Analysing the Problem
• Writing the Problem Statement

Lesson Five

Preparing for Brainstorming

• Identifying Mental Blocks
• Eliminating Emotional Blocks
• Stimulating Creativity

Lesson Six

Generating Solutions (I)

• Brainstorming Basics
• Brainwriting and Mind Mapping
• Duncker Diagrams

Lesson Seven

Generating Solutions (II)

• The Morphological Matrix
• The Six Thinking Hats
• The Blink Method

Lesson Eight

Analysing Solutions

• Developing Criteria
• Analysing Wants and Needs
• Using Cost/Benefit Analysis

Lesson Nine

Selecting a Solution

• Doing a Last Analysis
• Paired Comparison Analysis
• Analysing Potential Problems

Lesson Ten

Planning Your Next Steps

• Identifying Tasks
• Identifying Resources
• Implementing, Assessing, and Adapting

Lesson Eleven

Recording Lessons Learned

• Planning the Follow-Up Meeting
• Celebrating Successes
• Identifying Improvements

Lesson Twelve

Wrapping Up

• Words From the smart
• Lessons Learned
• Completion Of Action Plans and Tests