Course Times: 8:30am to 4:30pm both days.

* Students are requested to bring a tablet or laptop to complete class activities

Building line management skills and knowledge

This builds on the Supervisor Bootcamp program for those potential and existing line managers who want to further deepen their skills and knowledge of club management principles.

Navigating the Award & Rostering Staff (D1) & Cost Control & Understanding Profit & Loss (D2)

Participants learn how to:

• Navigate and understand the Registered & Licensed Clubs Award 2020
• Define modern awards and enterprise agreements
• Understand today’s Industrial Relations landscape
• Apply Award Conditions to effectively roster staff with the Award
• Implement and maintain staff rosters
• Identify & deal with the impact of flexible rostering on Payroll
• Analyse, interpret and rectify staff rosters
• Use cost control principles to understand & determine gross profit, COGS, & labour costs %
• Explain the significance of an increase/decrease in the gross profit, COGS labour cost figures
• Identify factors affecting profit by department
• Perform basic exercises from different operational areas
• Understand best practice purchasing
• Interpret the P & L report

CMAA Members receive 25 ACCM points for upon completion of this course