Current Events

The Essential IR Toolkit for Managers Managing Psychosocial Hazards in the Workplace Course Outline Workplace Health & Safety legislation requires employers to control psychosocial hazards in the work...

Course Times: 8:30am to 4:30pm both days. * Students are requested to please bring a tablet or laptop for class activities Building line management skills and knowledge This builds on the Supervisor B...

FOOD & BEVERAGE SUMMIT [CLUB YORK] - Tuesday 9th September 2024 20 ACCM Points This CMDA summit aims to support club management, chefs, catering and event professionals by learning of the best practic...

The Essential IR Toolkit for Managers Strategies for Managing a Multigenerational Workforce Course Outline More generations are working alongside each other in our Clubs than ever before, with a poten...

Course Times: 8:30am to 4:30pm - 1 day, in-person course * Students are requested to bring a tablet or laptop to complete class activities Lead and manage your team of club employees to be highly effe...

Catering for Non-Catering Managers Solving The Kitchen Conundrum There are so many experts, did you hire a ‘Master Chef?’ Too scared to go into the kitchen? Does your Catering department really make m...

Managing the Life Cycle of the Club Employee A club employee goes through various stages of a ‘Life Cycle’ once hired by a club. Stage 1 - the Incoming Employee & Establishing the Employment Relations...

Course Times: 8:30am to 4:30pm both days. * Students are requested to please bring a tablet or laptop for class activities Building line management skills and knowledge This builds on the Supervisor B...

Course Times: 8:30am to 4:30pm both days. Understanding the important steps of analysis, reporting, action a nd compliance . This course assists supervisors and managers who are responsible for the co...

The Essential IR Toolkit for Managers Handling Difficult Conversations at Work Course Outline No one enjoys having difficult conversations and they're one of the most unpleasant aspects of being a Man...

Course Times: 8:30am to 4:30pm both days. Preparing Team Leaders and Supervisors for a Successful transition to Line Management This program assists Team Leaders and Supervisors how to better understa...

Course Times: 8:30am to 4:30pm - 1 day, in-person course * Students are requested to bring a tablet or laptop to complete class activities This course is suited to all club staff including supervisors...

Course Times: 10:00am to 2:00pm Delivery Great Customer Service COURSE DESCRIPTION Customer Service standards start at the Board and CEO level, not with the bartender. How we serve our customers is a ...

Course Times: 8:30am to 4:30pm both days. * Students are requested to please bring a tablet or laptop for class activities on DAY 1 Building line management skills and knowledge This builds on the Sup...

Course Times: 8:30am to 4:30pm Understanding the Award COURSE DESCRIPTION Working with the Registered & Licensed Clubs Award (2020) Course The Registered & Licensed Clubs Award operates with the force...

Course Times: 8:30am to 4:30pm both days. Preparing Team Leaders and Supervisors for a Successful transition to Line Management This program assists Team Leaders and Supervisors how to better understa...

Webinar Time: 11 am to 12:00 am AEDT The Essential IR Toolkit for Managers The Power of Performance Management Course Outline Real, meaningful performance management isn’t a once-a-year chat or a form...

Finance for Non-Finance Managers Develop your financial aptitude to have the confidence to make detailed and informed decisions based on financial performance and determine what financial information ...

Course Times: 8:30am to 4:30pm Understanding the important steps of analysis, reporting, action a nd compliance . This course assists supervisors and managers who are responsible for the collection of...

Course Times: 8:30am to 4:30pm - 1 day, in-person course * Students are requested to bring a tablet or laptop to complete class activities Target: All club levels – mixed participation, but not suitab...