19 Aug to 20 Aug 2025
Course Times: 8:30am to 4:30pm both days. Understanding the important steps of analysis, reporting, action a nd compliance . This course assists supervisors and managers who are responsible for the co...
to
20 Aug, 2025 at 10:00 AM
The Essential IR Toolkit for Managers Managing Psychosocial Hazards in the Workplace Course Outline Workplace Health & Safety legislation requires employers to control psychosocial hazards in the work...
Wednesday at 10:00 AM
26 Aug to 27 Aug 2025
Course Times: 8:30am to 4:30pm both days. * Students are requested to please bring a tablet or laptop for class activities Building line management skills and knowledge This builds on the Supervisor B...
2 Sep to 3 Sep 2025
Course Times: 8:30am to 4:30pm both days. Preparing Team Leaders and Supervisors for a Successful transition to Line Management This program assists Team Leaders and Supervisors how to better understa...
9 Sep, 2025 at 8:30 AM
FOOD & BEVERAGE SUMMIT [CLUB YORK] - Tuesday 9th September 2024 20 ACCM Points This CMDA summit aims to support club management, chefs, catering and event professionals by learning of the best practic...
Tuesday at 8:30 AM
10 Sep, 2025 at 10:00 AM
The Essential IR Toolkit for Managers Strategies for Managing a Multigenerational Workforce Course Outline More generations are working alongside each other in our Clubs than ever before, with a poten...
11 Sep, 2025 at 8:30 AM
Course Times: 8:30am to 4:30pm - 1 day, in-person course * Students are requested to bring a tablet or laptop to complete class activities Lead and manage your team of club employees to be highly effe...
Thursday at 8:30 AM
16 Sep, 2025 at 8:30 AM
Catering for Non-Catering Managers Solving The Kitchen Conundrum There are so many experts, did you hire a ‘Master Chef?’ Too scared to go into the kitchen? Does your Catering department really make m...
Managing the Life Cycle of the Club Employee A club employee goes through various stages of a ‘Life Cycle’ once hired by a club. Stage 1 - the Incoming Employee & Establishing the Employment Relations...
23 Sep to 24 Sep 2025
24 Sep to 25 Sep 2025
24 Sep, 2025 at 10:00 AM
The Essential IR Toolkit for Managers Handling Difficult Conversations at Work Course Outline No one enjoys having difficult conversations and they're one of the most unpleasant aspects of being a Man...
29 Sep to 30 Sep 2025
1 Oct, 2025 at 8:30 AM
Course Times: 8:30am to 4:30pm - 1 day, in-person course * Students are requested to bring a tablet or laptop to complete class activities This course is suited to all club staff including supervisors...
Wednesday at 8:30 AM
1 Oct, 2025 at 10:00 AM
Course Times: 10:00am to 2:00pm Delivery Great Customer Service COURSE DESCRIPTION Customer Service standards start at the Board and CEO level, not with the bartender. How we serve our customers is a ...
2 Oct to 3 Oct 2025
Course Times: 8:30am to 4:30pm both days. * Students are requested to please bring a tablet or laptop for class activities on DAY 1 Building line management skills and knowledge This builds on the Sup...
2 Oct, 2025 at 8:30 AM
Course Times: 8:30am to 4:30pm Understanding the Award COURSE DESCRIPTION Working with the Registered & Licensed Clubs Award (2020) Course The Registered & Licensed Clubs Award operates with the force...
8 Oct to 9 Oct 2025
16 Oct, 2025 at 8:30 AM
Finance for Non-Finance Managers Develop your financial aptitude to have the confidence to make detailed and informed decisions based on financial performance and determine what financial information ...
21 Oct, 2025 at 8:30 AM
Course Times: 8:30am to 4:30pm Understanding the important steps of analysis, reporting, action a nd compliance . This course assists supervisors and managers who are responsible for the collection of...
