Course Times: 8:30am to 4:30pm - 1 day, in-person course

* Students are requested to bring a tablet or laptop to complete class activities

Lead and manage your team of club employees to be highly effective in their performance and output.

In today’s fast-paced, highly competitive and ever-evolving environment, effective leadership is crucial

for the success of clubs. The Leadership Management in Clubs course is designed to develop essential

leadership skills and strategies needed to manage your club and develop your team with confidence and

efficiency.

Undertaking this course, participants will explore key concepts of leadership, communication, team

management, and decision-making, tailored specifically for the unique challenges faced by club managers

of all levels.

Course content includes:

+ Understanding the manager’s mindset, leadership styles and being a role model.

+ Communicating with influence and how active listening, receiving feedback, and adapting

communications can make a manager a better leader.

+ The Role of Emotional Intelligence and how motivation systems, adaptability and knowing

feelings / reading emotions can improve your E.I.

+ What is critical verse creative thinking and how elements of both can help a manager to

understand operational gaps and individual barriers in the workplace.

+ Improving workplace relationships – Learn what are the key drivers for better leadership,

effective relationships and support of the team?

+ Understanding team effectiveness and the principles of the ‘team task’ and ‘team approach’, the

roles in the team and the necessary stages of team development.

Whether you’re an experienced manager, new to a management role or look after a departmental team

within your club, this course will provide you with valuable insights and practical tools to enhance your

leadership capabilities and drive your club to new heights.

CMAA Members receive 12 ACCM points for upon completion of this course