Course Times: 8:30am to 4:30pm both days.

* Students are requested to please bring a tablet or laptop for class activities on DAY 1

Building line management skills and

knowledge

This builds on the Supervisor Bootcamp program for those potential and existing line managers who

want to further deepen their skills and knowledge of club management principles.

It has two parts; the first is delivered in-person by the CMAA and covers:

Navigating the Award & Rostering Staff (D1) & Cost Control & Understanding Profit & Loss (D2)

The second part is optional for those who select to build on the in-person component by enrolling into

the ONLINE CMAA Leadership & Management Program to undertake a number of recommended

units listed below.

Enrol into the face to face component with the CMAA and learn how to:

+ Use cost control principles to understand & determine gross profit, COGS, & labour costs %

+ Explain the significance of an increase/decrease in the gross profit, COGS labour cost figures

+ Identify factors affecting profit by department

+ Perform basic exercises from different operational areas

+ Understand best practice purchasing

+ Navigate and understand the Registered & Licensed Clubs Award 2020

+ Define modern awards and enterprise agreements

+ Understand today’s Industrial Relations landscape

+ Apply Award Conditions to effectively roster staff with the Award

+ Implement and maintain staff rosters

+ Identify & deal with the impact of flexible rostering on Payroll

+ Analyse, interpret and rectify staff rosters

ACCM Points

CMAA Members & Affiliates

attending will earn:

25 ACCM POINTS

for the successful completion of this course