Supervisor Boot Camp [DLC] - Completed
at Dapto Leagues Club
Monday, 28 March 2022 from 8:30 AM - Tuesday, 29 March 2022 to 4:30 PM (AUS Eastern Daylight Time) + Add to calendar28/03/2022 08:3029/03/2022 16:30Australia/SydneySupervisor Boot Camp [DLC]Supervisor Boot Camp [DLC]
Monday, 28 March 2022 from 8:30 AM - Tuesday, 29 March 2022 to 4:30 PM (AUS Eastern Daylight Time)
Organiser
Training CMAA
0297464199
training@cmaa.asn.au
Address
Dapto Leagues Club
Dapto
NSW 2530 Australia
Event web page: https://www.stickytickets.com.au/wa515Dapto Leagues Club
Dapto NSW 2530
AustraliaTraining CMAAfalseDD/MM/YYYY2880
Tickets
Tickets for this event are currently unavailable
Details
Supervisor
Bootcamp Program
Preparing Team Leaders and Supervisors for a Successful transition to Line Management
This program assists Team Leaders and Supervisors how to better understand how to take on a management approach in dealing with supervising staff and dealing with customers. The program has two parts; the first is face to face with the CMAA and covers:
Monitor Workplace Operations (D1) and Coaching Others (D2)
The second part is optional for those who select to build on the face to face component by enrolling into the ONLINE CMAA Leadership & Management Program to undertake a number of recommended units listed below.
Enrol into the face to face component with the CMAA and learn how to:
Identify monitor and evaluate staffing levels for efficiency and service
Align workplace operations with the Club’s goals and quality assurance principles
Identify emerging problems and solutions to apply prompt resolution
Provide feedback to management on how to improve procedures and systems
Assess workloads
Delegate duties to line staff in a professional objective manner
Learn the techniques on how to coach others
Identify performance problems
Identify the need for coaching
Prepare coaching sessions
Conduct coaching sessions
Follow up on coaching sessions – the HOW, WHEN and WHY
As an option to build on the face to face component of the program, the CMAA recommends participants can also enrol in the ONLINE CMAA Leadership & Management Program and undertake any of the following units:
Quality Customer Service or Operational Plans or People Performance.
You can enrol directly for the online units by clicking on this link: https://www.elevateb.com.au/club-managers-leadership-management
There is an extra cost per online unit taken. Details are listed on the elevateb website and payment for the online units are to be paid directly to elevateb
Duration Two Days for the face to face component via the CMAA
CMAA Members Non Member
$660 incl GST $880incl GST
ACCM Points
CMAA Members & CMDA Affiliates earn 25 points for successful course completion.
Refund Policy
Refunds up to 7 days before the event
View Policy Document
Where
Organiser Information rss
Training CMAA
CMAA
0297464199