16 Sep, 2025 at 8:30 AM
Catering for Non-Catering Managers Solving The Kitchen Conundrum There are so many experts, did you hire a ‘Master Chef?’ Too scared to go into the kitchen? Does your Catering department really make m...
Tuesday at 8:30 AM
23 Sep to 24 Sep 2025
Course Times: 8:30am to 4:30pm both days. * Students are requested to please bring a tablet or laptop for class activities Building line management skills and knowledge This builds on the Supervisor B...
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24 Sep to 25 Sep 2025
Course Times: 8:30am to 4:30pm both days. Understanding the important steps of analysis, reporting, action a nd compliance . This course assists supervisors and managers who are responsible for the co...
24 Sep, 2025 at 10:00 AM
The Essential IR Toolkit for Managers Handling Difficult Conversations at Work Course Outline No one enjoys having difficult conversations and they're one of the most unpleasant aspects of being a Man...
Wednesday at 10:00 AM
29 Sep to 30 Sep 2025
Course Times: 8:30am to 4:30pm both days. Preparing Team Leaders and Supervisors for a Successful transition to Line Management This program assists Team Leaders and Supervisors how to better understa...
1 Oct, 2025 at 10:00 AM
Course Times: 10:00am to 2:00pm Delivery Great Customer Service COURSE DESCRIPTION Customer Service standards start at the Board and CEO level, not with the bartender. How we serve our customers is a ...
2 Oct to 3 Oct 2025
Course Times: 8:30am to 4:30pm both days. * Students are requested to please bring a tablet or laptop for class activities on DAY 1 Building line management skills and knowledge This builds on the Sup...
2 Oct, 2025 at 8:30 AM
Course Times: 8:30am to 4:30pm Understanding the Award COURSE DESCRIPTION Working with the Registered & Licensed Clubs Award (2020) Course The Registered & Licensed Clubs Award operates with the force...
Thursday at 8:30 AM
8 Oct to 9 Oct 2025
15 Oct, 2025 at 11:00 AM
Webinar Time: 11 am to 12:00 am AEDT The Essential IR Toolkit for Managers The Power of Performance Management Course Outline Real, meaningful performance management isn’t a once-a-year chat or a form...
Wednesday at 11:00 AM
16 Oct, 2025 at 8:30 AM
Finance for Non-Finance Managers Develop your financial aptitude to have the confidence to make detailed and informed decisions based on financial performance and determine what financial information ...
21 Oct, 2025 at 8:30 AM
Course Times: 8:30am to 4:30pm Understanding the important steps of analysis, reporting, action a nd compliance . This course assists supervisors and managers who are responsible for the collection of...
23 Oct, 2025 at 8:30 AM
Course Times: 8:30am to 4:30pm - 1 day, in-person course * Students are requested to bring a tablet or laptop to complete class activities Target: All club levels – mixed participation, but not suitab...
28 Oct to 29 Oct 2025
29 Oct to 30 Oct 2025
COURSE DESCRIPTION Mandatory Course for CEOs of a registered club under the NSW Registered Clubs Regulation 2009 As the Club’s Company Secretary, this course targets Senior club managers who aspire to...
5 Nov to 6 Nov 2025
13 Nov, 2025 at 8:30 AM
Course Times: 8:30am to 4:30pm - 1 day, in-person course * Students are requested to bring a tablet or laptop to complete class activities Lead and manage your team of club employees to be highly effe...
25 Nov, 2025 at 8:30 AM
GAMING SUMMIT 20 ACCM Points This CMDA summit aims to support club management, chefs, catering and event professionals by learning of the best practice approaches and current, innovative concepts to s...
26 Nov, 2025 at 8:30 AM
Managing the Life Cycle of the Club Employee A club employee goes through various stages of a ‘Life Cycle’ once hired by a club. Stage 1 - the Incoming Employee & Establishing the Employment Relations...
Wednesday at 8:30 AM
